Privacy Notice

1. Introduction & Overview

Creators Aquarium (“we,” “our,” or “us”), operating in Bengaluru, Karnataka, India, respects your privacy and is committed to processing your personal data lawfully and transparently. This Privacy Notice outlines our practices regarding data collection through our website (creatorsaquarium.com) in alignment with India's Digital Personal Data Protection (DPDP) Rules 2025.

2. Data We Collect

We collect only the minimum personal data strictly necessary to fulfill your aquarium service inquiries:

• Contact Information: Your name, WhatsApp/mobile telephone number, and optional email address.
• Service & Geographic Data: Your Bengaluru locality/neighborhood, aquarium type, approximate dimensions, and service requirements.
• Optional Imagery: Photographs or videos of your aquarium that you voluntarily upload or share via WhatsApp to assist in quotation.

We do not collect financial data, credit card numbers, or online payment details through this website.

3. Purpose of Processing

We process your personal data solely for the following specified purposes:

• Evaluating your aquarium requirements and formulating an upfront service quotation.
• Contacting you via phone or WhatsApp to coordinate technician schedules and dispatch.
• Delivering your post-visit digital Service Report and water parameter summary.
• Managing recurring maintenance schedules if contracted.

4. Data Sharing & Third Parties

We never sell, rent, or trade your personal information to third-party advertisers. Your information is accessed exclusively by authorized Creators Aquarium technicians and operational dispatchers for service fulfillment.

5. Data Retention & Security

Inquiry records are retained only for as long as necessary to maintain your service relationship and aquarium historical logs. We apply technical safeguards and access restrictions to protect submitted data against unauthorized access.

6. Your Rights & Grievance Officer

Under the DPDP Rules 2025, you have the right to access, rectify, or request the erasure of your personal data stored with us. To exercise any of these rights, contact our Data Grievance Desk at: